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When planning to choose a contractor, there is a tool that any homeowner
can use to help make the best decision to fit his or her needs.
We
call it the Choice Wheel! It works like this. There are three basics
that an air conditioning company can offer, they are:
1.
Good Service
2.
Good Quality
3.
Low price.
The
truth of the matter is, a contractor can only offer you two out
the three. All three cannot be provided on the same job. It is very
possible however, not to provide any of the three.
It
will be well worth your time to take a few minutes to follow these
steps before making your decision on such a large investment.

Draw
a circle on a piece of paper and label it like the circle above.
Now cover the one that means the least to you. The two remaining
are the things that should guide you as you shop for your new air
conditioning system.
Now
that you have decided which two mean the most to you, write down
a few things that you feel best represents them. Use chart at the
bottom of this page to help you come up with a list of questions.
Now you will know what to ask even before the salesperson comes
out. If this is the case, it will save you a lot of time and confusion
when trying to make a decision.
Don’t
go by what advertisements say will be done. Ask for a list of referrals
of at least three of their most recent jobs. Contact these people
and ask the questions that pertain to your two most desirable choices
from the choice wheel. Also you can call the Better Business Bureau.
This
approach in decision-making often explains why there is a big price
difference on what seems to be the same job. It’s fine to shop price
as long as you are comparing apples with apples. Armed with the
level of quality and service that you desire, you
can now compare price with confidence.
Listed
below are the products or services that are often typical of each
selection.
|
Quality
|
Service
|
Low
Price
|
|
Major
Brand of Equipment
|
24
Hour Emergency service available
|
No
after hour service
|
|
All
Metal Duct Systems
|
Maintenance
agreements available
|
Off
Brand Equipment
|
 |
Insured
Properly
|
Not
insured properly to protect you or your property
|
 |
Trained
Employees
|
Shoddy,
inefficient duct systems
|
 |
Established
Location Available to you
|
High
Utility Bills
|
 |
Stocked
Service Vehicles
|
 |
 |
Drug
Free Employees
|
 |
|